CONTACT

To find our up and coming MARKET DATES

click on the Jewellery Link on the left hand side of this page.

 

Email                          Tracy at   trice@ihug.com.au

Postal Address         PO BOX 61  LIVERPOOL  NSW  1871  AUSTRALIA

Telephone                 0414 583 156

PLACING ORDERS

When placing orders please include name of jewellery item, price of jewellery in $AUD as advertised on website, include your full name and postal address, contact details & your preferred method of payment.   All special offers will be included as advertised.

Send this information to above email address or telephone. 

For any further queries or feedback please contact above email or telephone aswell.

PAYMENT OPTIONS

Please note correct payment must be received & cleared before goods can be forwarded to you.  Current payment options are Direct Deposits into Bank Account, Australian Money Order, deposit of Cheque or Bank Cheque or cash.  We also accept Mastercard & Visa & payments into Bank Account. 

AUSTRALIA POSTAGE - Australia Post

Most Jewellery items weigh approx 15g for Earrings, 50g for Cuffs or Bracelets and 150g for Necklaces. 

For items weighing up to 500g

Standard Post $8.25 AUD Australia wide. ( 2-6 days delivery time) 

Express Post $10.55 AUD Australia wide.    (Next Business Day)

INTERNATIONAL POSTAGE - Australia Post

Please convert to your currency from AUD   Currency exchange rates change daily.

www.xe.com/currencyconverter/

For items weighing up to 500g

New Zealand -  Zone 1            

Pack & Track   $17.55  AUD         

Express Courier   $42.80 AUD         

Asia Pacific - Fiji, PNG, Japan, Indonesia, India, Hong Kong etc - Zone 2               

Pack & Track   $19.25 AUD

Express Courier   $43.90 AUD

USA/Canada - Zone 4           

Pack & Track   $21.10 AUD

Express Courier   $48.65 AUD

UK/Ireland - Zone 6

Pack & Track   $25.20 AUD

Express Courier   $54.10 AUD

For all other postal options or destinations please contact me Tracy trice@ihug.com.au

 You will receive one email on confirmation of placed order and you will receive one email on confirmation of payment clearance and goods being sent to you.

International Customs Extras

Some local customs offices will apply extra import tax and duties to your goods upon arrival into your country.  This is the responsibility of the purchaser.  You may contact the customs office of your country for such information if needed.

Refund Policy

We must be notified by email or telephone first.  Please do not send back goods until communicating with Seahorse Jewellery. 

We do not refund if you change your mind after final purchase decision. 

We do refund if an item was manufactured faulty. 

Please keep your receipt and postage package your goods were received in and return within 60 days unaltered.  Refunds can only be made to credit card customers with same credit card which was used for the original purchase.   You also have the option to exchange goods for another item of the same price or a credit.

Privacy

Your privacy matters to us and any information you provide us is treated with privacy & respect.  We do not pass your information to third parties.   If you do not wish to receive communication, please contact us.

Seahorse Jewellery is committed to Quality, Value Service

& Happy Customers !